anyone done a heater inspection via Sears?

[ap]

Hello, I'd just like your feedback.

Thanks much!

[hallerb]

serars is the biggest ripoff going

highest prices you will find for parts service and home services

[Todd H.]

I've not, but I can offer this, they tend to subcontract everything they do in the services field and hence cost at least 2x the competition.

I had them out for grins to quote siding and windows and their quote was over 3x the one I used. Very polished presentation and samples of course, but so expensive you wonder how they stay in business.

[Paul]

That is a huge change for Sears. Back in the '90s, I bought a Weslo treadmill from another store (Service Merchandise), but Sears offered an extended warranty on the item. Because I was VERY dedicated to using the treadmill every day, I literally destroyed it, repeatedly. Sears techs came out to replace the motor, the belt, the platform, the computer and almost every other part, repeatedly. My $75 extended warranty cost Sears well over a thousand dollars, all told.

They also used to be very good with riding mower servicing, and just about everything else. I also wondered how they stayed in business, but for a different reason than you did. With all of the business changes that occurred since they dropped their big catalog operation, they are a very different company. I expect that is even more true since KMart gobbled them up.

So, they appear to have over-corrected from being too generous to being too stingy.

[Edwin Pawlowski]

Sears is the LAST place I'd call.

Call a local service company.

[KenJr]

Yes, they told me I needed a new furnace and the one I have won't make it through the winter. This was 8 years ago and the furnace is still going strong.

A couple of days after that inspection I had the local Lennox dealer look at the furnace and was told the furnace I have (Lennox) is a very reliable furnace and it was in good condition, but wasted a lot of heat and recommended a better furnace.

Needless to say I won't be calling Sears anymore.

[kelly.jj]

A local service company?? Who do you think is sent when you call Sears? They don't have a staff of HAVC specialists sitting around on payroll. There are lots of incompetent people in the trade and you better have a referral if you want a good one.

John

[Edwin Pawlowski]

Oh, they send a local company that will work for cheap and let Sears make a lot of money. They may or may not be competent, but they are certainly high priced.

[Stormin Mormon]

I don't have much confidence in Sears anything at all. Definitely not a heater inspection.