A letter that I sent to Home Depot that I never got an answer to:

[Molly Brown]

How is it that I can find and order this Glacier Bay part at Amazon

but your stores don't carry it or even knows how to order it even though Home Depot owns Glacier Bay?

[Retired]

Home Depot does not own DANCO. You expect too much from HD to know who all makes replacement parts for all the stuff they sell.

Got a Lowes near you ?

[Gordon Shumway]

It must be because you are so smart.

Nah, there's got to be some other reason.

[Ed Pawlowski]

Glacier Bay is the name of a line of faucets and other plumbing supplies sold by Home Depot. They do not own the factory. Globe Union makes many brands for themselves and others.

Danco does a good job of making and selling repair parts. Some are better than OEM, some are not.

Home Depot sells a lot of mediocre equipment. If you had a better brand you'd not be needed repairs yet. Kohler, Moen, Delta are better choices.

[Molly Brown]

[Molly Brown]

Thank you for that. Now I know to go to Lowe's and not Home Depot next time I need a faucet part.