I just put a new 13 seer. R-410a Trane heat pump (over and under
package unit) on a rental here in Phoenix. It was a very easy swap out
for the 20 year old Trane roof top heat pump. There seems to be some
confusion on the warranty. I called Trane and they registered the unit
and played dumb on the warranty. I paid $2900 cash including tax and
all for the new unit. My sales slip says 5 years on everything
including labor, and ten years on the compressor. You can't even find
anything like the one I bought unless you go to the American Standard
website. They have a package heat pump that appears to be the unit I
bought. I called a reputable dealer for Trane and they told me that to
insure everything including labor, it would be $700. Do you think it
would be possible to cut a deal for that warranty with the young guy
that sold it to me for $350. or so? The warranty on the look alike
American Standard heat pump is one year labor and five years on parts.
That is what the Trane company told me the warranty is on the one I
bought. The Trane corporation was not terribly helpful or reassuring.
Does the young guy that sold me this thing have a big mark-up in the
Trane warranty to share with me?
I thought I got a pretty good deal but it was a simple install. I
didn't need a new thermostat or any electrical work,duct work, or
stand. I needed a crane truck was about all. I looked at the internet
Arizona Registrar of contracters and see that the guy lost his
contractor's license the Friday before I had him put the new unit in
three days later on Monday. Seems he didn't pay his $3500. bond. The
Trane company is sending out the minimal warranty the unit came with
and I'll buy the 10 year parts and labor from another dealer. I still
will be happy with the deal. That would bring the price to $3600. or
$360./year or it may live beyond that. Tenant's happy and so am I. I
do feel sorry for the kid who lost his business.
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