ruud customer service will not tell me what lugs are in use on my x-13
indoor blower motor. From my research, the x-13 that I have is setup for 2
speeds (1600 and 2200 cfm) The support paper work that I got with the unit
says that the motor is shipped in the low setting (lug2), but further into
the paper work it says that the motor is set to medium speed. WTF is medium
on a two speed motor!!!!!!!!!!!!!!!!!!!!!!!!!!!!! so I email (no phone
number available) the tech support at rudd and they refuse to tell me. They
say to contact a service professional. !!!!!!! I am the service
professional, ON ALL EQUIPMENT THAT I OWN!!!!!!!!!! Unbelievable!!!! I own
the equipment and they will not give me the info that I want... needless to
say, I will not buy a ruud again.
so if any one can send me an email and tell me what lug is what, I would
the model of the heat pump package unit is: rjna-a60jk 000
the motor is rheem part number 51-101-984-02
there are 5 total control lugs, the system is currently connected to the
number 2 lug. I believe that the number 1 lug is the high speed lug and that
number 2 lug is the low speed... HELP !!!!!
Either you have a 2 speed motor or you have an X-13 motor.
Rheem/RUUD will not give you the information unless your a LICENSED
CONTRACTOR. Even those of us who are licensed contractors and dealers, have
to do a conference call through the supply house to get to tech support.
Its not a problem with the product, its a problem with the bonehead "service
Its a 13SEER 5 ton package heat pump with R22 refrigerant
Your not looking at the correct page in the installation manual. Try page
36, the installation manual tells you exactly how to hook up the motor(if
its an X-13 motor), providing your can read a schematic, and your reading
the correct one for your particular unit. There is also a schemetic inside
the access door for the electrics on the unit.
I don't know wtf your doing screwing with the blower settings anyway...
they are factory set on a 5 ton package unit.
If the blower motor failed, it is still most likely still under warranty if
it was installed by a licensed contractor. Normally the only blower motor
failures I see are from static pressures that are too high from incorrectly
sized and badly designed ductwork.
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