reversing valve won't switch over

I have a new Goodman GSH1 heat pump and the reversing will not switch to heat mode through the Thermostat which is a Honeywell Pro 3210D Non-programmable thermostat. If I disconnect the wires (orange) at the out side unit it goes to heat mode no problem, so the valve is not stuck. I and another HVAC guy have gone over the wiring about 5 times and everything is connected correctly. I think it may be a bad or mis- matched thermostat (thermostat is new) So I am leaning toward being mis-matched even though the Goodman distributor sold me the entire setup. Anyone have similar problems or have a solution?
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On 10 Feb 2007 10:54:04 -0800, snipped-for-privacy@hotmail.com wrote:

Yep. Its the thermostat. Replace it. Its almost always the thermostat. Bubba "If I only had a nickel for every thermostat thats bad"
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I bet bubbs is wrong!
HAHA
-Canadian Heat
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On 10 Feb 2007 20:34:26 GMT, DANgER ( snipped-for-privacy@heat.com) wrote:

Id bet you wouldnt have a clue if it were written in "Canadian" and glued to your big ass. Bubba
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WOW, can't find the apostrophe key bubba?
Your such a set screw!
HAHA
-Canadian Heat
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On 11 Feb 2007 21:02:34 GMT, DANgER ( snipped-for-privacy@heat.com) wrote:

You're really stretching when thats all you can find wrong with my post. Nothing like yanking you around on my leash. Sit up boy, Beg, roll over. Good boy DANgER. Bubba
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So why not call your Goodman distributor???
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yup Call the folks you bought it from and have them come fix it.
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