This is a letter I sent to Trane and later called and spoke to LaTresa Green, she said she would pass my message on to the proper department. I called the (330) number today; but have not received a reply yet. I posted this to see if anyone else has had problems with the blowers on their furnaces with my model number. It has actually been 4 motors I forgot to include the one that originally came with the furnace; so I have had to pay for 2 out of the
4 motors the last one cost me $290.00 with the service call fee. Thank God they did not charge me labor also.Date: Tue, 1 Aug 2006 16:24:58 -0500 Dear Ms. Oravek: Thank you for visiting our web site. I appreciate you sharing your concerns with us. Our regional Trane wholesale distributor maintains a relationship with local independent Trane dealers and provides them product support and technical assistance. They are empowered to address product and dealer matters in their territory. Please contact our regional Trane wholesale distributor, UNITED AUTOMATIC HEATING SUPPLY
10040 AURORA HUDSON RD POST OFFICE BOX 7100 STREETSBORO, OH 44241-7100 Phone: (330)463-1280 Ms. Mary Roark may be able to assist you and your local independent Trane dealer with this matter. I appreciate your contact and your choice of our products. Sincerely, Customer Relations Department-------------------------------------------------------------------------------- From: Lou Sent: Tuesday, August 01, 2006 1:05 PM To: snipped-for-privacy@trane.com Subject: Trane Contact form We have received the following feedback.
Date: 8/1/2006 2:05:01 PM From: Louann Oravec Title: Company: Type of firm: Address: Address: City: XXXXXXXX State: Ohio Zip: 44105 County/Parish: Country: 169 E-mail: XXXXXX Daytime Phone: XXXXXXX Fax: Model Number 1: tuco80b942a1 Serial Number 1: s633506855 Install Dealer Name: XXXXXXXX Install Dealer Phone: XXXXXXX Comments: We have had our furnace since 1992. I really enjoy it. The problem I have is the blower motor. 1: 2/8/93 Blower speed lowered (warranty) 2:
3/29/93 noise in blower- grill making humming noise(warranty). 3: 12/26/1998 installed 1/2 horse blower motor $105.00 4: 7/12/99 installed 1/2 horse blower motor (warranty) 5: 08/01/2006 installed blower motor -Today the motor will cost me $200.+ and labor costs. WHY ARE THE MOTORS FAILING ON MY FURNACE? This is the third motor. This is ridiculous.-- end of message --