We have a Generalaire humidifier model # 1099 LH.
Generalaire said that they don't recommend cleaning the filter pad, it needs to be replaced every 1-3 years depending on your water in your area.
Is anybody out there familiar enough to recommend whether to or not to clean the evaporator pad ?
You received the correct info... now it's up to you to follow it or not.
I think he should call and ask the manufacturer about this several times daily over the next week or so--could be they'll eventually change their recommendation just for him....
Damn, dude--the filter doesn't cost twenty bucks! Choose your fights.
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