My palm tree is infested, Urgent help pls!!

Hi all,
Is this spider mites or what else could there be? I cannot really find any of the "webs" though...
It is full of these, especially on the very low part of the stem, and some under a few leaves.
I read that the following could help: 1. Try to scrape everything off 2. Spray Whole plant with Soap+pure spirit diluted in water and spray the whole plant a few times
3. Spray every day with normal water to keep up humidity
What do you guys think??
The palm is brand new, bought it a day or so before, and as you can see, the plant is very healthy, but has not been taken care of properly, and the soil is absolutely awful.
Also, we got a new aloe vera which has similar strange black spots on a few of the leaves (leaves??) ...
Full plant: http://tinyurl.com/3pklcw6 Infestation 1: 'ImageShack® - Online Photo and Video Hosting' (http://tinyurl.com/3vo8xz3 )
Infestation 2: http://tinyurl.com/3gkzhdx Infestation 3: http://tinyurl.com/3cln56h Infestation 4: http://tinyurl.com/3p2vrcj Aloe Vera: http://tinyurl.com/6a3pj4k
Thank u so much!
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alkemisten3


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Needs a much bigger pot.
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Normal hairs/scales which rub off as the palm grows Maybe some residual mites, see #2

Scars from spider mites, they may be left over from an earlier infestation which was taken care of by the grower, if you can find active mites and you just bought it take it back. If you have to keep it, spray with insecticidal soap ACCORDING TO THE LABEL DIRECTIONS keep away from other plants until mites are gone You can use an insecticidal oil such as Volck but you have follow the label directions EXACTLY or you can damage the plant

maybe minor mites, the rest is normal

The white spots are rough handling. I don't know what the black spots are but I would ignore unless they grow

Probably just bruises

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09=IX

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