A naive question perhaps.... but recently I had my guttering, soffits, etc renewed. the company concerned fitted a waterbutt connection on one of my downpipes...and I then connected the waterbutt after they had gone.
Something is not right somewhere as after heavy rain this morning I discovered a full and overflowing waterbutt creating a small stream down the side of my house (in continuing heavy rain).
Is there a knack to installing these? Shouldnt the water recycle back to the downpipe and resultant soakaway and never overflow the butt? The instructions mention about lowering or raising the butt depending upon whether it is over or underfilling. One thing I suspect is that the new downpipe which was fitted in an existing soakaway may be blocked somehow and hence the overspill from the full water butt couldnt go anywhere and created the stream flowing down the side of the house.
Should I call out the company who fitted the guttering and get them to check the run off from the new downpipe they fitted. Or is there something stupidly obvious I am missing here?
Grateful for any experienced "water butt heads" to show me the light.
Thanks, Nick.