My hand control no longer works on my automatic garage door although the direct switch inside the garage allow me to open the door from inside the garage. I immediately thought that the battery needed replaced but there is no sign of a battery in the hand controller. Unfortunately the manufacturer is no longer in business. Can anyone suggest how I can repair the controller or can I get an alternative controller? Blair
Well there should be a battery, they do not work by magic! What is the controller make and model.
I replaced my parents unit a few months ago. I ordered it from here
Look harder for a battery. It may be that the battery has a size or shape different from what you were looking for. Or tell us the brand and we will look for the battery.
McGyver
These guys sorted me out with a replacement:
Many thanks Adam The unit is a Henderson 880 with a reference No 35A880A I looked up your web site and was told that this controller was not now available but they suggested fitting a new receiver and controller. I would hate to buy this and then find difficulty in fitting it What do you think? Blair
The unit is a Henderson 880 The controller is split down the sides and it has a small door on the front. When opened there is no sign of a battery. I have tried opening the sides but nothing moves
Blair
It does say that it takes 5 minutes to install. I fitted my parents in 2 minutes.
My parents now can open the garage door from the bottom of the street instead of when halfway up the drive.
Strange. I would have bet that the small door would be the battery compartment. This device is a transmitter. It cannot operate without power. And since it is a hand-held remote, the power must come from a battery. Therefore, there must either be a battery or a battery compartment.
I looked up the transmitter for the Henderson 880. The transmitter part number for your remote transmitter is either HER9900 -Henderson 173.3MHz black/red button TX1 transmitter or HER9800 - Alltronik (Henderson type) 27MHz TX1 handset depending on the year your 880 was made.
I found that information on page 90 of the Sparesmaster Retail Catalog
0209 which you can find here, with a picture of your remote transmitter:Those transmitters are no longer available, as you said. If you end up needing a new remote, you will need to buy a new receiver to go with it. Replacement receiver and transmitter combinations are available as kits. Sparesmaster?s offered kit is described here:
Doorteck also has a contact forms which allows you to book a free sales call or submit a question. They will be able to advise about your remote unit, including the battery mystery:
Quantek has a product which replaces a Henderson 880 receiver and transmitter remote for 59 pounds. You will find the sales description here:
There are other companies selling similar replacement products for lost or defective Henderson 800 remotes. This one has a picture of the pre-1992 version of your Henderson 880 remote transmitter:
Many thanks for your comprehensive and helpful reply I will persue the battery replaqcement first Sorry about my last two replies which was a result of my system not allowing my reply as there were too many lines Regards Blair
Too many line? Geeze, that would be a killer for me. I've never use one word when three would do as well.
McGyver
I decided to check the settings in the hand controller to see if they matched the settings in the receiver. I then noticed that one of the terminals was barely touching so when this was corrected my hand controller worked A good example of the good advice -always check all connections first. Many thanks again for your advice- I will keep a note of it in case I may need it in future Regards Blair
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