Hello, There are a few issues I need advice on. After putting on a brand new buffer pad, it usally runs into something on the floor which causes it to scratch circles into the floors surface, is the floor not being mopped well enough? My second question has to do with the plastic part with velcro that the pad grips to. Two months ago it cracked, it was replaced, now it has cracked again. What is the most likely reason to cause that effect? Thanks for any advice.
Jason